These are some of our most commonly asked questions here at Green Overhead, if you don't find the answer you are looking for please give us a call and a member of our team will happily help you 01803 659770.
What are your opening hours? We are open Monday-Friday 9am-5pm except on public bank holidays when we will be closed and out enjoying the surf.
Are you online only or do you have a store? We are predominately online only, however, we do have a showroom at our office where we have everything on display. We welcome anyone during our normal opening hours Monday-Friday 9am-5pm.....if your lucky we might even pop the kettle on!
Can I order something and collect it in person? Yes of course you can. Please select Click and Collect as the shipping method at checkout and leave a note if possible as to when your wanting to come in. If not, we will give you a call to make arrangements.
I want to collect my order but can't get in during your office ours, what do I do? Give us a call on 01803 659770 and we can arrange something for you. More than likely we will meet you at the beach as we are bound to be there.
How does the reward program work? Sign up to our rewards program and start collecting points that you can use towards any future purchase. The login for your account is on the top right hand corner of any page.
How do I know what size leash I need for my board? A surfboard leash should be roughly the same length as your surfboard. Please give us a call on 01803 659770 if you are unsure and a member of our team will be able to help you with this.
What surf wax should I use? It totally depends on where you are surfing, in the UK we tend to use Cool wax in the summer and then Cold wax in the winter. For places like Morocco we would recommend a warm water surf wax and for more exotic locations such as the Maldives, we would recommend a harder tropical wax.
How do I know what litres I need in my board? This is a tricky question as it totally depends on what type of waves you are surfing and how often you go. Please give us a call on 01803 659770 and a member of our team will be able to help you with this.
Do I need a summer or a winter wetsuit? Ideally both! Most people use a summer wetsuit from May-October and then a winter wetsuit from November-April. However, if you are looking for 1 wetsuit to use all year round we would recommend a winter wetsuit. For more information check out our wetsuit blog.
What is the difference between FCS and Futures fins? These are 2 totally different fin systems so it is really important to check what system your board is running before you order fins. If you are unsure please give us a call on 01803 659770 and a member of our team will happily help.
What board do I need if I want to learn to surf? Traditionally Mini Mals are a good starting point as they have plenty of volume and are still easy to manoeuvre, the Next 7'4 is a perfect starting point. This does, however, come down to the weight and height of the rider so please give us a call so we can discuss the right board for you.
I am interested in going on a surf trip, what do I do? Our team of experts offer unique surf trips for both individuals and groups wishing to surf the very best waves on the planet with no hassle – we take care of everything. Not only can we organise your entire surf trip, but we also provide guidance, media, advice and all your kit needs, meaning you can just concentrate on enjoying the amazing surf. We would love for you to join us so you can either drop us an email info@greenoverhead with your details or give us a call on 01803 659770.
I am interested in a custom Pyzel Surfboard, what do I do? Simply head over to our Pyzel custom builder and fill in a few details and a member of our team will give you a call to discuss all the custom options available to you. If you are unsure about which Pyzel Surfboard to go for please give us a call on 01803 659770 and a member of our team will happily help.
I am interested in a custom Sharp Eye Surfboard, what do I do? Simply head over to our Sharp Eye custom builder and fill in a few details and a member of our team will give you a call to discuss all the custom options available to you. If you are unsure about which Sharp Eye Surfboard to go for please give us a call on 01803 659770 and a member of our team will happily help.
My custom surfboard is taking longer than expected, what can you do? Our advertised delivery time for custom surfboards is a rough guide. Sometimes it can be quicker than advertised and sometimes it can take a little longer. We will always try our best to get you in the water as quickly as we can on your new board.
What are Green Overhead doing to help sustain our oceans? We love the ocean as much as you do and try our best to offer as many products as we can that use recyclable packaging. We use Flexi-Hex to pack our surfboards and use recyclable cardboard boxes for all our other orders. We even offer Eco-Friendly Gecko Surf Wax too.
Do you guys even surf? Between us we have over 50+ years of surfing experience and industry knowledge. We surf as much as we can testing the products we sell to give you our most honest opinions on making sure you find the right products to suit your needs.