Returns

We make returns easy

If you'd like to return your order, this must be done within 30 days of purchase. The product must be resellable in brand new condition in its original packaging - unused.

To start a return;

1| Go to your order page in your website account, find the order and start a return.

2| We will then advise you of the address to send the package (we operate from several stock locations).

3| Choose a courier and we advise to use one with tracking such as Royal Mail Special Delivery or Evri. Please clearly enclose either your order confirmation or a clear reference of the order number.a

4| Please allow 3-5 days for refunds to be issued to your original payment method. The original shipping will not be refunded.

Custom surfboards CANNOT be returned for a full refund - as the custom built board is made to order, parts of the board can be marked and the original packaging removed. This means the product is not able to be sold again, and therefore cannot be fully refunded. We may be able to accept the return of a custom surfboard for a partial refund or credit on your Green Overhead account.

Any questions please email is at info@greenoverhead.com or WhatsApp us.